Delivery & Payment

Delivery and payment methods

Delivery methods

Terms of delivery of goods on the territory of Serbia

  • The delivery of goods on the territory of Serbia is realized through the Daily express courier service.
  • For all orders whose value is over 2,500 RSD, delivery is free.
  • For all orders in the territory of Serbia, the value of which is below 2,500 RSD, the delivery costs are borne by the customer, which amounts to 390 RSD, and are carried out by the courier service, and the customer pays the costs directly to the courier service when picking up the package.

Restrictions on delivery of goods

  • Goods are delivered exclusively on the territory of the Republic of Serbia. We are currently unable to deliver products on the territory of Kosovo and Metohija.
  • Product delivery outside the territory of Serbia is not possible.

Delivery of products with the status “in stock” and “out of stock”

  • We can deliver the products we have in stock within 3 to 5 working days after purchase.
  • Products that are not currently available are ordered directly from the factory and are expected to be produced within 15 to 45 days.

Payment methods

Payment by payment card via the Internet

  • Payment by payment card via the Internet
  • Check with the bank that issued the card whether your card supports payment via the Internet.

Payment via account

  • You can pay for your order by direct payment to Granum’s account220-000000012816702 , with the obligatory reference to the number generated when ordering.
  • You can make the payment by standard money order at any post office or bank, or via the Internet if you have Internet access on your account (Internet banking) or via a mobile application (mobile banking).

Cash on delivery

  • With cash on delivery, you pay for the order upon delivery and then it is possible to pay in cash.

Statement of Conversion

  • All payments will be made in the local currency of the Republic of Serbia – dinar (RSD).
  • The amount for which your payment card will be charged will be expressed in your local currency through conversion to the same at the exchange rate used by the card organizations, which cannot be known to us at the time of the transaction.
  • As a result of this conversion, there is a possibility of a slight difference from the original price listed

Načini plaćanja

Plaćanje platnom karticom putem Interneta

  • Porudžbinu možete platiti putem Interneta platnim karticama MasterCard, VISA, Dina koje podržavaju plaćanje preko Interneta.
  • Proverite kod banke koja je karticu izdala da li Vaša kartica podržava plaćanje preko Interneta.

Plaćanje preko računa

  • Svoju porudžbinu možete platiti direktnom uplatom na račun Granuma, uz obavezno navođenje odgovarajućeg poziva na broj koji se generiše prilikom naručivanja.
  • Plaćanje možete izvršiti standardnom uplatnicom u bilo kojoj pošti ili banci, ili putem Interneta ukoliko imate internet pristup na svom računu (internet bankarstvo) ili putem mobilne aplikacije (mobilno bankarstvo).

Plaćanje pouzećem

  • Kod plaćanja pouzećem porudžbinu plaćate prilikom isporuke i tada je moguće platiti je gotovinom.

Izjava o konverziji

  • Sva plaćanja biće izvršena u lokalnoj valuti Republike Srbije – dinar (RSD). 
  • Iznos za koji će biti zadužena Vaša platna kartica biće izražen u Vašoj lokalnoj valuti kroz konverziju u istu po kursu koji koriste kartičarske organizacije, a koji nama u trenutku transakcije ne može biti poznat.
  • Kao rezultat ove konverzije postoji mogućnost neznatne razlike od originalne cene navedene na našem sajtu.