Privacy of personal data
Customer data, which are given during registration on the site www.granum.rs, are kept in the maximum possible secrecy. They are only available to the sales department, they are used exclusively for orders.
We apply state-of-the-art organizational, personnel and technical measures to protect data from unauthorized access, which includes, but is not limited to: access to personal data with a password, limited access to sensitive data, encrypted transfer of sensitive data sent by users by filling out application forms, ordering, etc.
In order to successfully process your order, we need your name and surname, address, e-mail and telephone. With this information we will be able to confirm your purchase order, to inform you about the current status of the same as well as to deliver the desired goods to you.
We collect only the necessary, basic customer/user data and the necessary data for business and informing users in accordance with good business practices and in order to provide quality services, therefore the use of our services implies the consent of the user to send him/her e-mail notifications.
Every registered customer has the right to change his/her registered data at any time, in the event that any of the delivery data (address, telephone number, etc.) has changed in the meantime.
We give customers an option including the ability to decide whether or not they want to be deleted from the mailing lists used for marketing campaigns.
Sales personnel of www.granum.rs guarantee data secrecy and undertake not to disclose them to third parties under no circumstances. Our goal is to provide you with the highest quality service without sacrificing any of your privacy standards.
Information we share with third parties
We may disclose the information you provide to us (including, without limitation, your personal information) to any member of our organization, including the courier service that is required to provide your information in order to deliver the package.
Please be aware that we may use third parties to assist us with our e-commerce business, such as our website, email and social media sites.
Some examples of assistance that can be provided by third party service providers are: order fulfillment (including, but not limited to, payment processing, fraud prevention services and address verification); your actions in response to our emails and the effectiveness of our advertising; providing support; conducting research, administering and sending notifications via e-mail; promotion, prize games or competitions.
The personal information you provide to us may be shared, as appropriate, with relevant third parties to perform functions on our behalf.
We never sell or rent your email address to third parties.
What are cookies and how they are used on our websites
Our website and email use, and our third party service providers may use, a browser function known as a cookie, which assigns a unique identification to your computer. Cookies are
usually stored on your computer's disk or mobile device.
Below is a special text that deals with cookies, and you can link it on your site with this extended explanation.
International users
If you are visiting our website from a location outside of Serbia, please note that this is a website that is registered in Serbia. This privacy policy governs information collected from or
on behalf of our sites, no matter where you are when you access and search.
Cookies policy
What information does the cookie collect and what is its purpose?
The information collected when visiting our site or interacting with our emails may include the following:
IP address, URL of the page you visited; browser type; other technical information about your device that you used to visit our website or interact with our emails; pages you review; characteristics you use; whether you have created an account or not; whether you execute certain transactions; and the time of your visit.
This information allows us to identify the things you visit most often or which parts of the site you visit, which products are searched and/or purchased, the effectiveness of our site and email, your specific interaction with our web pages and emails, and the difficulties you may experience in accessing our website or email.
With this knowledge, we can improve the quality of your experience on our website by recognizing and setting the desired functions and information, personalize your experience and solve difficulties in access. In addition, our website uses cookies to track items you place in your shopping cart, and to see which pages you have visited on our site in the past.
Our website also uses cookies to track check-out information, in addition to payment information.
The benefit you have if you agree to cookies
- Your device remembers all the information you entered, so the next time you return to the site you will not have to re-enter them
- It adapts the content to your preferences, and you get information according to your needs
- You will receive promotions and special promotions that suit your shopping habits
How to delete cookies
You can find all cookie settings and information about them in your internet browser settings.
Terms of use
Attention: please read the terms of use carefully before using www.granum.rs website. By using our website, you confirm that you have read, understood and accepted these terms of
use (hereinafter: Terms).
Suncokret doo reserves the right to change the Terms at any time by making changes to this text. We suggest that you visit this website from time to time to see if the Terms have changed since your last visit.
Content ownership
Design of this website and all its materials, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, design, video, audio and written and other materials appearing as part of this website (collectively, the "Content") are protected by copyright law and other international laws and treaties.
All contents provided by Suncokret doo can be used only for personal needs (i.e. for the purchase of our goods).
This limited license is subject to the following restrictions:
(a) You may not copy, reproduce, publish, transmit, distribute, perform, display, publish, modify, create derivative works from, sell, license, allow others to copy or otherwise use this website or any of the content or any related software; and
(b) The Website may not be accessed or used for any competitive or commercial purpose; unauthorized copying, modification, distribution, transmission, performance, display, sale or other use of the content is prohibited. Suncokret doo may revoke this limited license at any time for any reason or no reason. Any unauthorized use of Suncokret doo content, such as framing, inline linking or other association with the content or information that does not originate from the www.granum.rs website is not allowed. Linking to any www.granum.rs website is also prohibited.
Suncokret doo will aggressively enforce its intellectual property rights in the broadest terms of the law.
TRADE MARK
At Suncokret doo, we are proud of our brand and do not tolerate unauthorized use of our trademarks, trade names, logos and names. Trademarks are protected by national trademark protection laws and international laws and treaties. No license to use the trademarks is granted by these Terms or by your use of the website. Unauthorized use of our trademarks is strictly prohibited in any way.
When you use our website you are not allowed to:
- disrupt or disable any security-related features on the website or features that prevent or restrict the use or copying of accessible content
- publish or transmit on the website any material that is threatening, defamatory, obscene, offensive, pornographic or abusive. Also material with which you can initiate racial hatred,
cause harassment or any inconvenience due to breach of privacy, trust certain discriminatory, threatening or provocative comments
- provide incorrect information regarding personal data in your profile
- use someone else's personal information without that person's permission or falsely present yourself on behalf of a third party, firm or organization
- deal with any unlawful or illegal behavior
- modify, interfere with, intercept or hack the website in order to disable it
- use specialized programs to download content from the website
If you violate any of these Terms we may prevent you from using this website at permanent or temporary level. We can take other measures, including but not limited to reporting you to the competent state authorities, sending a warning or file a lawsuit.
